First Mortgage Collateral Specialist

The First Mortgage Collateral Specialist will be a part of the talented First Mortgage Fulfillment team. At S3, we are about people helping people and our First Mortgage Collateral Specialist plays a vital role by supporting First Mortgage Fulfillment in all aspects of collateral management. The First Fulfillment Collateral Specialist will monitor the receipt of original collateral documentation and review for completeness and accuracy. The First Mortgage Collateral Specialist is responsible for the intake and organization of the collateral documentation while housed on-site as well as preparing aged collateral shipments for long-term storage. The First Mortgage Collateral Specialist also works closely with our Secondary Marketing and First Mortgage Fulfillment teams to help facilitate collateral and trailing document shipments for investor loan sales.

S3 STAR Values:

• Service
• Teamwork
• Attitude
• Results

Location: Hybrid- Columbia, MD office

After successful onboarding and on the job training has been complete, the schedule is based on business needs.

TOP JOB RESPONSIBILITIES:

• Review collateral documentation for accuracy and compliance with agency and Credit Union policies.
• Work closely with Secondary Marketing to pull and ship collateral documentation for initial certification and final trailing documents when required for investor loan sales.
• Work with Settlement agents and internal teams to resolve problems or issues that arise with collateral documentation.
• Ensure receipt of original collateral documentation after closing and prepare for on-site storage.
• Maintain accurate records of all incoming collateral packages received in the department.

Other responsibilities and opportunities:

• Receive incoming mail for the department and redirect mail as needed.
• Serve as the main point of contact for collateral documentation requests for the department.
• Pull and prepare aged collateral shipments for long-term storage.
• Print and mail documentation to members.
• Additional job-related projects and duties as assigned by management.

QUALIFICATIONS & SKILLS:

• 1 year of experience with first mortgage collateral and final trailing documentation preferred.
• Knowledge of RESPA, TILA and CFPB requirements preferred.
• Knowledge of First Mortgage operations and Mortgage Cadence Loan Origination System preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and strong attention to detail.
• Excellent communication skills, both verbal and written.
• Positive attitude with aptitude to work independently as well as part of a team.
• Excellent time management with the ability to prioritize workload based on department requirements while working in a fast-paced, deadline driven environment.
• Ability to function in changing environment and adjust to shifting priorities.
• Ability to work flexible hours as needed.

FLSA: Nonexempt

PERKS AND BENEFITS:

• Group medical, dental, and vision coverage insurance
• Generous Paid Time Off
• Up to 11 Paid Holidays Per Year
• 401(k) With Employer Match and Discretionary Contribution
• Employee Referral Program
• Wellness Programs
• Peer-to-Peer Recognition Program
• Salary commensurate with experience with an expected range of $45,000 - $52,000/ annually

About S3:

We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America’s most loved workplaces by Newsweek. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success.

S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.”

ADA Statement & Requirements

S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations.

Work Environment- This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines.

Cognitive Requirements-

Occasionally: Perform basic mathematical computations.

Frequently: Works independently, little supervision needed. Effectively communicate verbally and in writing. Comprehend materials and follow instructions. Analyze and compute information. Problem solving and critical thinking. Exercise good judgement/reasoning and resourcefully solve routine problems. Organize and handle multiple tasks and prioritize. Exhibit excellent customer service skills.

Constantly: Compile, copy and compare information. Handle confidential/sensitive information. Sit- Remaining in a seated position for long periods of time.

Physical Requirements-

Occasionally: Walk- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Reach- Extending hand(s) and arm(s) in any direction. Stoop, kneel, crouch or crawl. Lift/Carry.

Frequently: Stand- Remaining upright on the feet, particularly for sustained periods of time. Speak coherently.

Constantly: Use hand/fingers to handle and feel. Use hands/fingers for repetitive keyboard & hand motion.

Emotional Effort- Occasional short deadlines. The work environment is occasionally hectic with periods of high stress.

Internal/External Interaction- Occurs occasionally with periods of high volume.